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Legal document

Payment and refunds

How a company pays for Profflow, how it stops, and what happens to a payment made in error.

Last updated
25 October 2026
Issued by
Profflow Analytics OÜ
Registry code
17552133
VAT
EE103006985

1How payment works

The price of Profflow is agreed with the company before access opens and is stated on the invoice from Profflow Analytics OÜ.

Choose how you would like to pay:

  • Monthly — by invoice, once a month. No automatic charges.
  • Yearly — by invoice, once a year. No automatic charges.

Access to Profflow opens once the invoice is paid.

Company
Profflow Analytics OÜ
Registry code
17552133
VAT
EE103006985
Registered address
Paekaare tn 10, Tallinn, Estonia

2Stopping

The company can stop using Profflow at any time by writing to hello@profflow.ee. What a stop means for a period already paid is as agreed with the company when the price was set.

3A payment made in error

If an invoice was issued with a mistake, or the same invoice was paid twice, Profflow issues a credit invoice and returns the overpayment to the account it came from.

4How to ask

Write to sales@profflow.ee from the company’s address and give the invoice number. Every request is answered in writing.

5Law

Profflow is sold to companies, not to consumers. These terms are part of the terms of service and are governed by Estonian law.